As soon as your order is sent, you receive an email with your tracking code.
Once the package is shipped, no tracking information appears before 24 to 48 hours but your package is on its way.
You can also follow your package on the website of your national post or via the international tracking website Parcelsapp.
If you order glasses with prescription, count 2 to 6 business days before the package is shipped.
Standard delivery Europe: 6-12 business days.
Standard delivery worldwide: 15 business days.
30 days from your purchase date, if you haven’t received your package, contact our customer service at [email protected] so a solution can be quickly provided.