As soon as your order is sent, you receive an email with your tracking code.
Once the package is shipped, no tracking information appears before 24 to 48 hours but your package is on its way.
For further information, please follow your package on the website of your national post or via the international tracking website Parcelsapp.
If you order glasses with a prescription or any tint and personalised option, count 2 to 6 business days before the package is shipped.
Standard delivery Europe: 6-12 business days.
Standard delivery worldwide: 15 business days.
If you haven’t received your package after 30 days from the shipping date, contact our customer service at [email protected] so a solution can be provided.