Track your package
As soon as your order is sent, you receive an email with your tracking code.
Once the package is shipped, no tracking information appears before 24 to 48 hours but your package is on its way.
Assembling your glasses
If you order glasses with prescription, count 2 to 6 business days before the package is shipped.
Standard delivery Europe: 8-12 business days.
Standard delivery worldwide: 15 business days.
Express delivery Europe + worldwide: 3-6 business days.
30 days from your purchase date, if you haven’t received your package, contact our customer service at email@example.com so a solution can be quickly provided.