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Track your package

As soon as your order is sent, you receive an email with your tracking code.

Once the package is shipped, no tracking information appears before 24 to 48 hours but your package is on its way.


For further information, you can directly follow your package via this link:

Track your package on Royal Mail

Awaiting a delivery in another country? You can also follow your package on the website of your national post or via the international tracking website Parcelsapp.


Assembling your glasses

If you order glasses with prescription, count 2 to 6 business days before the package is shipped.

Delivery time

Standard delivery Europe: 8-12 business days.

Standard delivery worldwide: 15 business days.

Express worldwide 3-6 business days

30 days from your purchase date, if you haven’t received your package, contact our customer service at [email protected] so a solution can be quickly provided.

Package routing