As soon as your order is sent, you receive an email with your tracking code.
Your tracking number can sometimes take a few days to be traceable on the transport website.
For further information, you can directly follow your package via this link:
Awaiting a delivery in another country? You can also follow your package on the website of your national post or via the international tracking website Parcelsapp.
If you order glasses with a prescription or any tint and personalised option, count 2 to 6 business days before the package is shipped.
Standard delivery Europe: 8-12 business days.
Standard delivery worldwide: 15 business days.
Express worldwide 3-6 business days
If you haven’t received your package after 30 days from the shipping date, contact our customer service at [email protected] so a solution can be provided.