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Track your package

As soon as your order is sent, you receive an email with your tracking code.

Your tracking number can sometimes take a few days to be traceable on the transport website.

 

For further information, you can directly follow your package via this link:

Track your package on Royal Mail

Awaiting a delivery in another country? You can also follow your package on the website of your national post or via the international tracking website Parcelsapp.

 

Assembling your glasses

If you order glasses with a prescription or any tint and personalised option, count 2 to 6 business days before the package is shipped.

Delivery time

Standard delivery Europe: 8-12 business days.

Standard delivery worldwide: 15 business days.

Express worldwide 3-6 business days

If you haven’t received your package after 30 days from the shipping date, contact our customer service at [email protected] so a solution can be provided.

Package routing